Your checkout page should look like the picture below, with a drop down menu to select a state.

If this isn't the case you may need to do a hard refresh on the page. Here are instructions depending on your operating system.

Windows/Linux:

  1. Hold down Ctrl and click the Reload button.
  2. Or, hold down Ctrl and press F5.

Mac:

  1. Hold ⇧ Shift and click the Reload button.
  2. Or, hold down ⌘ Cmd and ⇧ Shift key and then press R

If you're still having issues, please send us a screenshot of the same area to [email protected] and we'll be happy to help.

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